Faq

Please ensure that the shipping address provided during checkout is accurate to avoid any delays or misdeliveries. Keep an eye on your email for updates and tracking information. If you have any specific delivery instructions, feel free to add them to your order notes.

Once your order is placed successfully, you will receive a confirmation email with your order details. This email will include your order number, items purchased, and the estimated delivery date. If you do not receive this email within a few minutes, please check your spam/junk folder or contact our customer support.

You can check the status of your order by logging into your account on our website and navigating to the “Orders” section. Here, you will find real-time updates on your order status. Additionally, you will receive email notifications at every significant step of the shipping process.

Yes, you can cancel your order if it has not yet been shipped. To cancel your order, please contact our customer support team as soon as possible. Once your order has been shipped, we will not be able to cancel it, but you may be eligible for a return or exchange.

If you need to exchange an item, please contact our customer support team within 7 days of receiving your order. Ensure that the item is in its original condition and packaging. Please note that some items may not be eligible for exchange due to hygiene or other reasons.