Shipping policy

Rayon by MR – Shipping Policy

Welcome to Rayon by MR! We are committed to delivering your skincare products promptly and efficiently. Please review our shipping policy below.

Domestic Shipping (Pakistan)

Order Processing Time

  • Orders are processed within 0–2 business days.

Estimated Delivery Time

  • After processing, orders are typically delivered within 0–4 business days.

Shipping Charges

Our domestic shipping charges are based on the number of products in your order:

  • 1–5 products: PKR 200 (Standard Delivery Charge)

  • 6–10 products: PKR 400

  • More than 10 products: Shipping charges will increase based on the total number of products in the order. The applicable shipping fee will be automatically calculated and displayed at checkout.

This pricing structure helps us ensure safe and efficient delivery for larger orders.


International Shipping

Order Processing Time

  • Orders are processed within 0–4 business days.

Estimated Delivery Time

  • After processing, international orders are typically delivered within 10 business days.

Shipping Charges

  • Flat-rate international shipping: USD 80 per order (excluding South Korea).

Minimum Order Value

  • International orders must have a minimum purchase value of USD 100 to qualify for shipping.


Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number, allowing you to monitor the progress of your shipment.


Customs & Duties

For international orders, any customs duties, import taxes, or other applicable fees imposed by the destination country are the sole responsibility of the customer. Rayon by MR is not responsible for delays caused by customs clearance procedures.


Non-Eligible Shipping Locations

At this time, we are unable to ship orders to South Korea.


Return Shipping

If you wish to return an item, please note the following requirements:

  • Products must be unused, unopened, and in their original packaging.

  • Return requests must be initiated within 4 days of receiving your order.

  • Customers are responsible for return shipping costs unless the return is due to an incorrect or damaged item received from Rayon by MR.


Need Assistance?

If you have any questions regarding shipping or your order, please contact our customer support team at:

shipping@rayonbymr.com

We're always happy to help.


Thank you for choosing Rayon by MR. We appreciate your trust and look forward to providing you with premium skincare products and reliable delivery service.